Returns & Exchanges
At Utsarees, we strive for your complete satisfaction with every purchase; however, if you are not entirely happy with your order, we offer a hassle-free 14-day return and exchange policy. Please ensure that all items are returned in their original condition, unworn, and with all tags intact.
Initiate Your Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return or exchange and submit your request.
Wait for Approval
Our quality assurance team will review your request within 24-48 hours and send a confirmation email with your Return Authorization Number.
Pack and Ship
Securely pack the saree in its original packaging and attach the provided shipping label or address the package to our central warehouse.
Receive Refund or Exchange
Once we receive and inspect the returned item, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing